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danmansey
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Replacement SIM

I have lost the letter with a replacement SIM. I have tried everything I can, but now I must come to the forum for assistance. 

 

- I have looked online, only to get lost in the help/advice sections, going around in circles. 

- I have rang up on another phone, only to get a text sending me to the previous online viscous circle.

- The online chat is never live.

- My local Virgin Media store is shut down.

- I have even turned to Twitter, but they only seem to reply to rude and aggressive people and not people asking genuine questions politely.

 

Please help me forum. My phone need a new SIM.

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danmansey
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SIM Replacement.

I have lost the letter with a replacement SIM. I have tried everything I can, but now I must come to the forum for assistance. 

 

- I have looked online, only to get lost in the help/advice sections, going around in circles. 

- I have rang up on another phone, only to get a text sending me to the previous online viscous circle.

- The online chat is never live.

- My local Virgin Media store is shut down.

- I have even turned to Twitter, but they only seem to reply to rude and aggressive people and not people asking genuine questions politely.

 

Please help me forum. My phone need a new SIM.

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danmansey
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Message 2 of 6
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SIM Replacement

I have lost the letter with a replacement SIM. I have tried everything I can, but now I must come to the forum for assistance. 

 

- I have looked online, only to get lost in the help/advice sections, going around in circles. 

- I have rang up on another phone, only to get a text sending me to the previous online viscous circle.

- The online chat is never live.

- My local Virgin Media store is shut down.

- I have even turned to Twitter, but they only seem to reply to rude and aggressive people and not people asking genuine questions politely.

 

Please help me forum. My phone need a new SIM.

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dannylau
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Re: SIM Replacement

Please don't make multiple posts on the same subject as it breaks forum rules, I have merged your posts

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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DJ_Shadow1966
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Re: SIM Replacement

Hello

I have escalated to the VM forum team, somebody will be along in this thread to resolve it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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John_GS
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Re: Replacement SIM

Hi danmansey

 

Thanks for posting. I'll be happy to help with this.

 

I'll send you a PM now

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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