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Mtay1010
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Replacement SIM

Same thing with me. Phone has been cut off & have not rec'd a SIM although account says it had been sent. Have had no service for a few days & cannot get hold of anyone. no use using the 789 as the call continually gets re directed to the on line assistance site.

Have 2 other mobile phones that work fine but pretty frustrated with Virgin customer service with this query. have just ordered up GiffGaff in case I cannot get this sorted.

Can someone please assist, just need a SIM popped in the post.

 

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Martin_N
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Re: Replacement SIM

Hi Mtay1010,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about this. I will private message you so we ca get this sorted for you. 

 

^Martin

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