Need to have a replacement (New Style) SIM sent; unable to request Online /PhoneCan Mod / Customer service please reach out?Thanks
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Good morning @epewats
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have been having some issues getting a replacement sim.
As it has been a few days since your post, are you able to let me know if you have managed to sort the sim out? If not I can get it sorted from here.
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I was Off Line for a few days - so No not yet resolvedAppreciate your assitance
I am more than happy to take a look getting this sim sent out
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Let me take a look at this and get back to you asap
Hello there again Gareth,My agent in UK - at address I sent you hasn't received the replacement SIM - We allowed extra long case of processing difficulties due to C-19 etc.Could you help pleaseThanks & Best
I've sent you a private message to confirm your account details and resend the SIM if you haven't gotten it.