My replacement purple SIM card never worked - says SIM NOT VALID. I tried phoning and texting - to no avail. I have been online but am unable to see how to order one. I need a replacement SIM card - can you help?
Hello lights and sorry to hear about the replacement SIM not working in your handset. I've managed to find your details using the information we have on here and can see you've spoken to an agent about unlock codes. Can you confirm whether the codes worked since you last posted and have been able to activate the SIM?