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Replacement SIM not working

My replacement purple SIM card never worked - says SIM NOT VALID. I tried phoning and texting -  to no avail.  I have been online but am unable to see how to order one.  I need a replacement SIM card - can you help?

 

Thankyou

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Re: Replacement SIM not working

Hello lights and sorry to hear about the replacement SIM not working in your handset. I've managed to find your details using the information we have on here and can see you've spoken to an agent about unlock codes. Can you confirm whether the codes worked since you last posted and have been able to activate the SIM?

 

Do let us know so we can help.

 

Thanks,

 

Lisa

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Re: Replacement SIM not working

The codes didn't work. It still says SIM NOT VALID. It is a very old Nokia  2310.

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Re: Replacement SIM not working

Thanks for that. 

If it's showing as invalid SIM then it's most likely that the SIM isn't compatible with the handset. 

If you'd like to discuss this further please reply to the message I'm sending now.

Emma_C - Forum Team
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Re: Replacement SIM not working

Thanks for letting us help with this @lights, please let us know if you need anything else 🙂 

Emma_C - Forum Team
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