Hello, I have never received the replacement SIM and my card is going to be deactivated very shortly. Calling 789 just redirects to a useless "mobile help page". I'd like to request a new one, thanks.
Thanks for your post and welcome to our community.
Very sorry that you've not had your new SIM, this isn't good.
We can certainly get a new one sent out, this will arrive in 3-5 days.
So I can order this for you I'll need to pop you a personal message and grab some details.
I look forward to hearing back from you soon.
Glad e were able to get a new SIM sent for you, any further issues let us know 🙂