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Intollerabili
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Replacement SIM Card never delivered

Hello, I have never received the replacement SIM and my card is going to be deactivated very shortly. Calling 789 just redirects to a useless "mobile help page". I'd like to request a new one, thanks.

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Emma_C
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Re: Replacement SIM Card never delivered

Hi Introllerabili, 

Thanks for your post and welcome to our community. 

Very sorry that you've not had your new SIM, this isn't good.

 

We can certainly get a new one sent out, this will arrive in 3-5 days. 

So I can order this for you I'll need to pop you a personal message and grab some details. 

I look forward to hearing back from you soon.

Emma_C - Forum Team
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Emma_C
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Re: Replacement SIM Card never delivered

Glad e were able to get a new SIM sent for you, any further issues let us know 🙂

Emma_C - Forum Team
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