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SteveMani
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Remote management

I just got a phone and I keep getting stuck at the remote management. It says virgin media has configure the device 

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Emily_G
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Message 2 of 8
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Re: Remote management

Thanks for the post SteveMani and welcome to our community.

 

Can we please confirm what handset this is in regards to? 

 

Thanks, Emily.

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SteveMani
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Re: Remote management

An iPhone SE 

first generation 

6787E961-A58B-4F61-A732-77DFA067B8E3.png

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Emily_G
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Re: Remote management

Thanks for confirming, have you inserted the SIM card into the handset? 

 

Thanks, Emily.

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enlli
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Re: Remote management

I've checked your images but as they contain IMEI information I'll leave it to the mods to approve.

However,  the network displaying MTN which I believe is South Africa. 

This is a UK site. You may require http://www.virginmobile.co.za/

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SteveMani
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Re: Remote management

The sim is not the problem 

i keep getting the remote management notification and I’m been asked to login 

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SteveMani
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Re: Remote management

The phone was brought from the UK 

And it says its been supervised by virgin Media UK

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enlli
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Message 8 of 8
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Re: Remote management

I'm assuming then that you bought the phone second hand and whoever used it before had remote management installed by their IT department. Sounds a bit naughty to me. 

Not sure Virgin UK will or can do anything in this case.

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