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Rejecting private numbers

  • Since switching to Virgin my phone has been rejecting private and unknown numbers. How can this be disabled as I'm missing calls.?
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Very Insightful Person
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Re: Rejecting private numbers

Rejecting private and unknown numbers is a feature of the phone, not the network.

Depends on the phone how that can be switched off.

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Re: Rejecting private numbers

HI Angeleyes1, thanks for message us and we are sorry to hear that there is an issue with the phone disconnecting private numbers. Can you confirm if this is a landline or a Mobile?If it is a Mobile can you confirm the make and model of the handset? - Chris. 

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