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Graeme135
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Registering Mobile but security answer required

I am trying to register my mobile but I am asked for a security answer which I obviously do not have as the account has not been set up. Many others are having the same problem on this forum and I have been holding 789 for over 30 minutes.

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John_GS
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Re: Registering Mobile but security answer required

Hi Graeme135,

 

Thanks for posting and welcome to the community.

 

My apologies for the delayed reply. The security answer is the same as the one you'd give if you were calling us if that helps?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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