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Pylie
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Register online

Hi

I’m trying to register a mobile online account. I got sent a sim as part of my bundle and want to switch to Virgin Mobile but can seem to get registered. Just get stuck at the security question/password which hasn’t ever been set.

Please help

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John_GS
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Re: Register online

Hi Pylie

 

Thanks for posting and welcome to the community.

 

My apologies for the delayed reply and also the online registration issues. I've checked the systems and can see that since posting, you've managed to get signed up online for the mobile SIM 🙂

 

Let me know if you need further assistance

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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