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Register Virgin Mobile Account - number(s) not recognised

Hi I am trying to register for a virgin mobile account. Originally this was to have a number migrated using a PAC code but I have now sorted this out on the phone. I am now trying to register for an account but when I put in either the old number (or the migrated one) the system tells me the number is not recognised. This means I am stuck.

Can anyone assist?

 

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Re: Register Virgin Mobile Account - number(s) not recognised

Hi Markitsmad,

 

Thanks for posting, 

 

I'm sorry you've had some trouble registering for an online account.

 

Have you been able to get this sorted since posting?

 

If not let me know and I can pop you over a private message to help.

 

Alex_Rm

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Re: Register Virgin Mobile Account - number(s) not recognised

Hi Alex:

Thanks for the message. I tried again but from my mobile (not Virgin) rather than my computer and it worked. 

best wishes

Mark

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Re: Register Virgin Mobile Account - number(s) not recognised

Glad to hear it's been sorted Mark 🙂

 

Take care,

 

Alex_Rm

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