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IsaacG
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Register Account

Hi, I bought a virgin media sim from carphone warehouse and I’m trying to create an account to switch my number as I have the pac code for my old number. 

I cant open an account without a security question but I haven’t set that up so how can I open an account? 

Thanks 

 

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John_GS
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Re: Register Account

Hi IsaacG

 

Thanks for posting and welcome to the community.

 

My apologies for the delayed reply. The security answer should be the same as the telephone password you'd give if calling us, does that help?

 

If not, let me know and I'll happily sort this out 🙂

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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