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ps2mint
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Refund as cancelled within 14 day cooling off period

Hi,

I had to cancel my service within the 14 day period due to issues with WiFi Calling and I believe that my account has been fully closed down as I have moved my number to another network. The cancellation fee was removed from my account by a member of the Forum team.

I had my first month deducted from my account via direct debit. According to your terms and conditions I should receive this back. Please see below.

722E3334-7986-4418-83D4-4A2EE8DA98EF.jpeg

Please can someone confirm when I will receive my first payment back?

Kind regards. 

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DJ_Shadow1966
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Re: Refund as cancelled within 14 day cooling off period

Hello

Refunds will be done by cheque and can take upto 45 days to arrive.

Regards Mike

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ps2mint
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Re: Refund as cancelled within 14 day cooling off period

Thanks for the info.

Bit of an old fashioned way to go about it though!

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