on 27-04-2023 13:53
I have samsung which i have only had since just before Christmas time, and keep get the message refreshing sim data . last few days been really bad and keep losing ability to make calls and saying emergency only i really hope you can help with this issue thanks Alan
on 27-04-2023 14:02
Hi there @Ponkles
Thank you so much for your first post to our community forums and welcome to the team, it's great to have you here.
I am so sorry that you have faced issues regarding your mobile phone, can I ask if this is happening just at home or when you are out and about as well?
Have you checked the coverage in your area online here?
on 27-04-2023 14:15
Much worse at my work place than home
on 27-04-2023 14:25
Have you ben able to try this SIM in another handset or another SIM in the current handset at all @Ponkles?
Thank you for popping back to me
on 27-04-2023 16:05
yes i have still not working , mobile data not working now at all
on 27-04-2023 16:10
Wont login into data at all now please help
on 27-04-2023 16:19
I'm sorry to hear that @Ponkles and thank you again for trying this.
I'm going to pop you a Private Message so we can take a closer look into this. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.