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danielucandrei
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Recorded calls

Hello, everyone!

I am facing a legal situation where I might need to get access to the recording of an incoming call.

Can someone advise me what is the procedure for this?

Thanks,

Andrei

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Steven_L
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Re: Recorded calls

Hi danielucandrei,

Welcome to the community and thanks for taking the time to post here on the forums.

Do you mean a call that was made to us or a call that you received from somebody else?

Kind Regards,

Steven_L

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danielucandrei
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Re: Recorded calls

A call that I received from a work colleague.

Thanks,

Andrei

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Steven_L
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Re: Recorded calls

Sorry danielucandrei, we dont record any personal calls. If the call had been from someone within our team or centre we could have retrieved it for you but we don't record any personal calls. 

Kind Regards,

Steven_L

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