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Received a new sim not for my number

I have received a new SIM card but it’s not for a number on my account I need to speak to a person regarding this matter 

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Re: Received a new sim not for my number

Hi Wendy,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you have received a new sim card with a different number .

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul

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