I received a sim in the post today, correct address but with a different name - problem is I didn't order one.
Been waiting for my Virgin Media install since July, so used to **bleep**-ups already, but my immediate thought with this was "SCAM!!!"
Can anyone put my mind at ease?
Good Afternoon Stanley_Leisure
Sorry to hear of the confusion caused.
We are currently going through a SIM migration process in which we're sending out new and updated SIM cards to our customers - is the name on the letter perhaps a former tenant of the property?
In regards to the media services, can you please advise me what you've been told in regards to the installation?