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Curtis56
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Recaptcha Error

I cannot login to my account. I'm getting a recaptcha error. Can this be corrected on your end.

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Kath_F
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Re: Recaptcha Error

Hi Curtis56, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear you're having trouble logging in to your Mobile account. 

Are you trying to log in using the app or through the website? Does it give you a chance to complete the security or does the error come up right away?

Pop back and let us know. 

Thanks,

Kath_F
Forum Team




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Curtis56
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Re: Recaptcha Error

Logging in with my PC (website). I do not have an option to complete the security. I hit the login button and immediately get the error

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newapollo
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Re: Recaptcha Error

Hi @Curtis56 

have you tried a different browser, or incognito mode in the browser?

Dave

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Zak_M
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Re: Recaptcha Error

Thanks for coming back to us @Curtis56

 

It would also be really good if you could clear your catch and cookies as well if you are using the same browser. 

 

Kind regards,

Zak_M

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