I had an account set up many years ago but lost all the details of it. I was told on Monday that this account would be deleted and to set up a new one, but to leave it an hour. I have left it two days and it appears that the old account is still active, as when I try to register it asks me for the answer to a security question. How can there be a security question to answer if I haven't set up an account? Can somebody help please?
Just tried to register a new account again, and it is still asking for account verification by answering a security question, so my old account must still be active. I have no idea what the security question was, the email address I originally used hasn't been active for at least 10 years, and I have forgotten the password I used. Plenty of people have viewed my post, so can someone please delete my old account so that I can set up a new one. Thank you.