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Re: can't register online

Hello 

I am having the same problem I can't register to a virgin mobile account because it's asking me for the answer to a security question which I never set up. Can you please help me resolve this problem?

 

 

 

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Re: can't register online

Hi PJ53, 

Thanks for your post and welcome to our community. 

Really sorry you're having an issue creating an online account, this isn't good. 

We can certainly help this from here, I'll just need to pop you a personal message and grab some details. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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