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Re: Wifi calling not working

Settling in

Hi From. Thanks can you do the same for me please? Wifi calling is not working in my house. My devices connect at my sisters house but none do at mine. A/C [MOD EDIT: Personal info removed]. Thank you


Forum Team (Retired)
Forum Team (Retired)

Hi Ali-R,

Thanks for your post and welcome to the community.

Many apologies for any issues faced with Wi-Fi calling, just so we can clarify is the handset with Virgin or O2?
Let us know,


Very Insightful Person
Very Insightful Person

If you are with O2 for signal WiFi Calling needs switching on in your account first

You will need to contact O2.


Message them on Social Media. Facebook ( , Twitter ( or Instagram (

Or phone them on 202 or 0344 809 0202 (contract) 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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