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Louise1411
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Re: Texting

Hi I had 2 messages sent from virgin media saying my voice mail has been blocked i haven't used my voicemail I think someone might be trying to hack it what do I need to do. 

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Paul_DN
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Message 2 of 8
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Re: Texting

Hi Louise,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear you have been receiving messages advising your voicemail has been blocked, are you still receiving these and have you managed to speak to us in regards to this.

 

Regards

 

Paul.

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Louise1411
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Re: Texting

Hi

no I only received 2 messages saying its been blocked what do I need to do now. 

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Paul_DN
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Re: Texting

Have you tried to leave a message on another phone to see if you are able to listen to the voicemail?

 

Regards

 

Paul.

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Louise1411
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Re: Texting

No how do I do that please. 

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Paul_DN
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Re: Texting

While you are making a call get someone to call so it goes to voicemail, press and hold number 1 on the keypad to go to voicemail.

 

Regards

 

Paul.

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Louise1411
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Re: Texting

OK I will try that thank you 

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Paul_DN
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Re: Texting

Hi Louise,

 

I have tried to have a look at things our end to see I could see anything but was unable to locate the account, if you aren't able to resolve this your end please come back and I will be happy to look further into this for you, 

 

Regards

 

Paul.

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