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Iva1516
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Re: SIM Swap - loss of service

Hi, after SIM swap I lost internet connection. Everything else is working. I received message saying that I shall expect a message for setting up my phone for internet, but I never received this message. Everything else is working fine after SIM swap.
Thank you for you help.
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enlli
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Re: SIM Swap - loss of service

Sound like the APN settings are not updated

What make and model of phone?

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Iva1516
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Re: SIM Swap - loss of service

Hi,

it's Samsung Galaxy S7 edge.

Thank you

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