Virgin Media Community

[cmsmith99]

I'm having a similar problem with my son's mobile - just transferred his number over from Vodafone, and there are certain EE numbers for which he can't receive text messages. He can't receive texts from me, which is the whole point of him having a phone, so I can keep in touch.

Thanks

[Martin_N]

Hi cmsmith99,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you're having with the Mobile account, 

I am unable to locate the account on our side. 

I do wish to help with this and so I will private message you to get some details. 

^Martin