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Ron123
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Hi. I was upgraded to the Oomph package and received a new Sim card with a new number. I wish to retain my existing mobile number, can you help me get this. I tried phoning 789 but was unable to speak to anyone and put on hold. Regards Ron

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Paul_DN
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

 

Hi Ron,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues trying to keep your old number on your oomph package .

 

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul

 

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Ron123
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Hi Paul.
Thanks for the reply. But problem now resolved over the phone after I managed to get to talk to a Virgin operator without getting cut off .... First thing I told him that if I was cut off again that I would cancel my account with Virgin.
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