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Purple Sim keeps restarting phone

I have just gotten the new purple sim card this week and when I installed it into my phone it just kept restarting the phone. I got the texts saying everything's set up, it seems to receive texts and calls just fine but every 5 minutes the phone will restart.

It is an older phone. A Samsung gt-c3590 flip phone. But it is 100% the sim card doing it, I have removed the card and it stops restarting. 

Oh and a roaming data icon has appeared when I installed the sim despite roaming data being turned off.

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Re: Purple Sim keeps restarting phone

A few have had your problem with older phones and the purple SIM's - phone keeps restarting 😵

Roaming R is default for phones with old firmware with the purple SIM's.

Only two options I can see, upgrade phone or change network 😖

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Re: Purple Sim keeps restarting phone

Sadly it's a little hard to get a new phone or change networks at the moment.

I also really like my flip phone and would like to keep it if possible.

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Re: Purple Sim keeps restarting phone

Moving network is your easiest option as a PAC code can be done by text and SIM cards on line. 

To be on the safe side a network running on EE such as PlusNet or ASDA would be the way to go.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Purple Sim keeps restarting phone

I have found two modern flip phones on the market and was wanting to know if there were any problems using the purple sim with them. The Doro 6620 and the Alcatel 3025.

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