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Rayeddie35
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Puk code

Hi Virgin

I need a PUK code and I am locked out of my account. Unfortunately you need access to your phone to reset your account. Very unhelpful. Can you please help. Telephone support is limited and I need access to my phone. Thanks.

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Emily_G
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Re: Puk code

Thanks for the post Rayeddie35 and welcome to our community.

 

Can we please confirm if you've been in touch with the team regarding this since your post? 

 

Let us know, Emily.

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