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Hperry
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Proof of usage

Please could someone advise how to get a proof of usage document for a stolen phone insurance claim? A bill has been rejected as it does not include the IMEI number and customer service are saying they are unable to provide a proof of usage document only a bill, insurance company won’t accept the bill! I’m going round in circles please help!

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enlli
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Re: Proof of usage

Worth reading this thread

https://community.virginmedia.com/t5/Virgin-Mobile/Proof-of-usage-for-insurance-claim/m-p/4881677#M2...

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