Proof of Purchase with credit agreement, for free ear buds offer
Hi! I purchased the S20 Ultra with a Virgin credit agreement, and received no confirmation email. I mentioned the lack of receipt to the chat agent, and they said it's normal to not receive one. A month later I got an email around the time the phone actually shipped, but that date isn't valid to claim the free wireless ear buds. I've been searching and searching, and can't find any documentation that looks valid to claim the offer, and the offer ends in the next few days.
Is this something you can help me with please? How can I get a valid proof of purchase that shows the correct date on it?
This offer ends in 4 days, so I really hope it can get sorted quickly.
Re: Proof of Purchase with credit agreement, for free ear buds offer
The pre-order credit agreement was signed on March 2nd, and I received it in late march. For the offer I uploaded a screenshot of the credit agreement that shows the item/date/etc. Hopefully this will be valid for Samsung to approve it.