I am 1 year in to my 3 year contract with my Huawei psmart and it has shut itself down the screen is non responsive but the phone responds to calls and charging but can not answer as the screen is not working .
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues with your mobile,
Have you tried going through our phone fix tool here
If it needs to be booked in for repair you can do it via that link.