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Problems processing order

Hi, I ordered the iPhone SE 2020 on 01/09/20 and I'm yet to hear whether it's been confirmed/ready to be delivered. On my MyVirginMedia account, it says 'Sorry, we have some problems processing your order, our customer service team will be in touch to discuss about this order', but I haven't had a email/call from anyone If you'd like to speak to us about this'. Can someone get in touch with me and help me out with the order please?

Thank you.

 

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Re: Problems processing order

Hi lexielg,

 

Thank you for your post and welcome to the community, 

 

I'm very sorry to hear about this. What I will do is private message you so I can take a look into this. 

 

^Martin

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