I have sent off the network unlock code form by e-mail first thing yesterday and hopefully should get a reply sometime next week.Fortunately this is not a regularly used mobile so I can live with these problems. Thanks again ,Mike.
Thanks, yep I'm online with the computer, aka - like being here now. I have another mobile, thinking I might use that to message them, but it might confuse their little brains. Meanwhile, I spent half an hour waiting on the (landline) phone, in the end the MUSIC drove me MAD, I gave up. Actually I think I would throw the phone away, tbh, but as it has £85 credit with the original deal on it, it has some value to me. (they will not transfer the credit)
I am rather confused by reference to unlocking codes. My wife's new SIM card came with a personal unlocking code printed very faintly under the SIM. Is this the same unlocking code that people are advised to get by filling in the form on the link?
If it is, are some people being sent red "Pop it like it's hot' cards that are different from others ;or are some people, understandably, not noticing the personal unlocking code on the card sent to them?