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Dominicparry01
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Pop up asking to enter number

I recently bought a new Samsung a42 5g and discovered that I had accidentally deactivated the SIM. The SIM was reactivated and I can use the number perfectly fine however there is an annoying pop-up that asks me to insert my number which will not go away.

I contacted Samsung and they said that It's likely I'll need a replacement SIM card to stop the issue. I have tested my phone using my old SIM and there were no pop-ups.

Is there any way this can be solved?

Corey_C
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Re: Pop up asking to enter number

Thanks for your post and welcome to the Community Forums, Dominicparry01,

 

You'll need a replacement SIM sending. I'll send you a private message to confirm your account details.

 

Cheers,

Corey C

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