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Poor signal

DenJo
Tuning in

Since 21 December when signal was down for 2 hours the reception in BN27 3RH has been appalling. Went from 4 bars and great coverage to nothing. Customer service say there isn't an issue 

1 ACCEPTED SOLUTION

Accepted Solutions

enlli
Very Insightful Person
Very Insightful Person

Customer services will be looking at the coverage checker and fault list. I've looked at mine and all seems OK

Is this just around your home as small areas don't always show up.

For reference I'm pretty sure you will now be on the Vodafone network.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

Customer services will be looking at the coverage checker and fault list. I've looked at mine and all seems OK

Is this just around your home as small areas don't always show up.

For reference I'm pretty sure you will now be on the Vodafone network.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Mark009
Joining in

Hi

Thanks for info however we don’t have wi fi just our phone and signal and phone wi fi is poor however it does change throughout the day