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Madman10
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Poor home mobile signal

I have a very poor mobile signal in the house and it keeps dropping calls. I have a WiFi connection with 5 bars. Is it possible to use the WiFi connection to make and receive calls in the house? The mobile WiFi call system is up and running 

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DJ_Shadow1966
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Re: Poor home mobile signal

Hello

Which mobile do you have as currently only some phones  are supported for wifi calling ?

Have a look at https://www.virginmedia.com/help/mobile/wifi-calling

Where was the phone purchased from was it direct from VM ?

Regards Mike

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Madman10
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Re: Poor home mobile signal

Yes it was from VM. It is a Samsung and it is up to date with the software etc 

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DJ_Shadow1966
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Re: Poor home mobile signal

Hello

What is the model of your Samsung ?

Regards Mike

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Madman10
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Re: Poor home mobile signal

A50 and it has the latest updated version 

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DJ_Shadow1966
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Re: Poor home mobile signal

Hello

Looking at the list Samsung: Samsung S9, S9+, S10, S10+, S10e, S20, S205G, S20+5G, S20Ultra5G, Note10, Note 10+ and Note 10+5G that device isnt supported at this time.

Regards Mike

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Madman10
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Re: Poor home mobile signal

Thanks Mike I'm just disappointed that they uploaded the app on to a uncompatible phone. 

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