I am anew user to Virgin having migrated from EE. I expected the service to be the same as EE for obvious reasons but it is a lot worse. The coverage checker says it should be excellent. How do i get this excellent service?
I also should be able to use 4G but I cam confused because when I go into the settings on my phone it shows the network mode as LTE/3G/2G. Do I need to do anything to change this or is it a Virgin setting?