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Placed an order

Hi cal someone help I placed an order for a contract phone said I would recieved email etc I have checked online and it says parked does this mean I cant be accepted

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Re: Placed an order

Hello Janine3

 

Thank you for taking the time to contact us via the forum and welcome to the community.

 

Sorry to hear of the confusion caused by the email regarding your recent order. There are a number of reasons an order may be placed on hold (parked) it could require some additional checks.

 

Has anyone from the team contacted you in regards to this?

 

Rob

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Re: Placed an order

Rang them was on hold 30 mins the lady told me someone would contact me in next 24 hours but couldn't tele any more I just want to no weather accepted cause I can go else were

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