Menu
Reply
Metal-Merv
  • 2
  • 0
  • 0
Joining in
186 Views
Message 1 of 3
Flag for a moderator

Photo Messaging

Why can't I send picture massages after I got a message from Virgin saying they were setting my phone up so that I could do just that.

0 Kudos
Reply
teabag
  • 5.77K
  • 802
  • 1.65K
Hero
169 Views
Message 2 of 3
Flag for a moderator

Re: Photo Messaging

A couple of things to check:

Is mobile data switched on and working ok.

Check your spending is not set as £0 (pictures messages cost 50p each to send).

---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
0 Kudos
Reply
Metal-Merv
  • 2
  • 0
  • 0
Joining in
146 Views
Message 3 of 3
Flag for a moderator

Re: Photo Messaging

I'm afraid I don't even know where to find these settings. My main phone is an iPhone 8 but I have an Lumia with windows phone system on it which I want to use for when I'm working (dirty dusty jobs) and it is over a year since I stopped using it. When I switched on this morning I had a Message from Virgin saying " we are just setting up a few things so you can send picture messages check your Notifications" when I go to Notifications all I see is the message telling me to go there to acknowledge something so it will be set up. Can you elaborate any further.

Merv

0 Kudos
Reply