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DorMike
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Phone would not receive texts and incoming calls went to VM

Hi, I wonder if any one is aware of the following. I have a phone on a monthly sim only contract which I keep for emergency. The phone is rarely used, but the other day I was expecting a text which failed to arrive. On checking found that calls to the phone were not being accepted either. To fix this I had to make a call from the mobile, which seemed to open it up again.

My question is: do you have to use your mobile either by making a voice call or text every so often to keep the account active?.

Appreciate any comments.

Thanks

 

 

 

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enlli
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Re: Phone would not receive texts and incoming calls went to VM

Only PAYG need to be used to keep them active.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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DorMike
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Re: Phone would not receive texts and incoming calls went to VM

Thanks for the quick response Enlli which is appreciated. However, the phone is on a monthly contract.
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