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Phone will not connect abroad

Joining in

How frustrating i had an issue with my phone not connecting when in Lanzarotte in the summer and spend a couple of hours talking roe virgin from home - who saidy setting were correct! Just landed in US and NO connection.


i have been through all forums and tried to chate with virgin - but can seem to find anyone tk connect to - im desparate, any ideas



Forum Team
Forum Team

Hey @MilesDriven, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear about the issues with the connection when abroad.
I will look further in to this for you.
I will send a private message - watch out for the purple envelope inviting you in.

Kind regards.

Forum Team

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