Phone still not delivered.

[madeleine_]

I ordered an iPhone 14+ on the 13th of October I was told my phone would be originally be delivered on the 28th however on the 28th I was told it would arrive within 7 days. On a live chat on Tuesday, I was told delivery was confirmed for 4/11 yet I have heard nothing from Yodel etc.

 It is now Friday and it still says awaiting stock/ no dispatch email has been received. 

I haven't gotten a response on Whatsapp and cannot get through on the Virgin live chat. 

[Vikki_M]

Hi @madeleine_

Thank you for your post and welcome to our community.

I am sorry to hear about the issues you are having with the phone delivery.

I will send you a private message so I can look into this further for you.

Please look out for the purple envelope in the top right of the page and pop me a reply when you can.