Virgin Media Community

[Sgln07]

Hi I’m moving house and currently with virgin mobile…… the house we are moving into has really bad signal…. I call it the bunker it’s that bad. Is there such a thing as a signal booster that the phone provider can provide. I rang a few shops today and there used to be one available on the open market but that’s no longer the case. 

[Steven_L]

Hey @Sgln07,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm really sorry to hear of the signal issues at your new home, unfortunately there is no product that we can provide to help with your mobile signal.

We currently in a migration to the Vodafone network as we piggy back their network, have you recently received a new sim card from us, as an older sim card maybe one of the causes of the issues.

Regards,

Steven_L

[enlli]

Signal Boosters have pretty much been superseded with WiFi Calling. 

If you have been moved to Vodafone for signal then this is available on Virgin on a range of handsets.