Menu
Reply
EmmaRothero
  • 2
  • 0
  • 1
Joining in
273 Views
Message 1 of 2
Flag for a moderator

Phone says can’t call or text but app says I have loads of data and minutes left?

I’m probably being stupid but my app says I have loads of data minutes and texts left but I can’t make a phone call or send a text and the app also says my cap has been reached why is this? I pretty much never use my phone for actually phoning anyone so I don’t understand how the cap has been reached. I am on a£10/ month bundle

Zak_M
  • 6.12K
  • 315
  • 544
Forum Team (Retired)
Forum Team (Retired)
203 Views
Message 2 of 2
Flag for a moderator

Re: Phone says can’t call or text but app says I have loads of data and minutes left?

Good morning @EmmaRothero 

 

Welcome back to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you are having some issue with your sim. 

 

When are your minute due to be re-set? 

 

Kind regards,

Zak_M

0 Kudos
Reply