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Curious_George
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Phone says Enter Restriction Code

I have an old PAYG Nokia. I replaced my old SIM card with my new SIM card and it has come up with "Enter Restriction Code". Instructions say I should phone 789 to ask for unlock code but I can't phone because it says, "Enter Restriction Code" and won't let me dial 789

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Anonymous
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Re: Phone says Enter Restriction Code

Hi Curious_George

Welcome to VM Community.

Usually when “Enter Restriction Code” normally appears if you use a card of other network providers other than the original carrier of your phone. This means that you need to unlock your phone to be able to use it using other sim cards.

 

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newapollo
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Re: Phone says Enter Restriction Code

Just to be safe, don't PM this user as he hasn't got the offical infinity symbol next to his name to confirm he is a VM employee.

He also isn't showing as a member of the forum team as in the example below

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Dave

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Emma_C
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Re: Phone says Enter Restriction Code

Hi Curious_ George, 

Thanks for your post and welcome to our community. 

Very sorry your handset is locked since getting one of our new SIM cards. 

Can I ask what handset it is you're using and if it was purchased from us? 

 

Let us know we can help further 🙂

Emma_C - Forum Team
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Curious_George
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Re: Phone says Enter Restriction Code

Hello @Emma_C - it is a Nokia phone. I believe it was purchased from Argos. Several years ago

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Megan_L
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Re: Phone says Enter Restriction Code

Hi Curious_George, 

thanks for letting us know about that, I need to know which model Nokia you have, so could you please go onto this link and match your phone to the one on the pictures? Let me know which one you have please.

Thanks,

Megan_L

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