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Phone repair Pack

Hi

Virgin were very helpful last week regarding my faulty phone and sent out a repair pack.  Sadly I still haven't received this.  Not sure if it has got lost or delayed because of Covid but was advised it would take 2 working days?  How much longer should I wait?

 

Thanks

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Re: Phone repair Pack

Hi JaneG1,

 

Thanks for your post. 

 

I'm sorry you haven't received your phone repair pack yet. 

I know there has been a slight delay, so I'm hoping you've received this since posting? If you haven't please pop me a private message and I'll be happy to help.

 

Thank you,

 

Melissa

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