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Rogermarekhill
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Phone ram

Hi again. Got my ims questions answered unfortunately not by virgin even after 6 hours on live chat then being left for 2 hours. 1 more issue to go. I was told when discussing  upgrading to this phone that it had 6mb ram but it doesn't it has 4. I deleted the texts and vm say they can't access the live chat records even though it states that they are recorded.  Where do  I go from here. I'm paying the price I was quoted for a phone with less memory than quoted. Isn't that miss selling? Thanks in advance for any replies.

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enlli
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Re: Phone ram

What make and model of phone?

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Rogermarekhill
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Re: Phone ram

Hi , its a Samsung galaxy  a42 5g. 

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enlli
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Re: Phone ram

Checked and that phone comes with 4GB, 6GB or a 8GB so I checked Virgin's Website, where it says 4GB

Looks like 789 were working off a different sheet

 

Screenshot_20210206-092622_Chrome.jpg

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