I purchased a phone last night, signed the credit agreement and got a confirmation email. This morning I received an email saying my order had been cancelled. I contacted customer support who said they’d call me back, but I’ve not heard anything
A call back is rarer than hens teeth.
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Sorry to hear of your recent order being cancelled, I can understand the concern this can cause. We appreciate this being raised via the forums and welcome to the community.
I'm eager to take a closer look into this for you to see what has happened, I will send you a Private Message to get some more details from you and look forward to hearing back form you.
You're welcome HollyMayall, any further issues please don't hesitate to get in touch here and I'll be happy to take a closer look.