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Mkrok
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Phone number

I switched to Virgin 6months ago. I got my pac code and transferred my original number. My mobile number however still shows up as a random Virgin generated number when I reply to a text. Someone tried calling me via that number and it connected to some stranger. Please help. 

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Emily_G
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Re: Phone number

Thanks for the post Mkrok and welcome to our community.

 

What handset are you using? On some handsets you need to go through the settings and manually type in your number for it to come up correctly in texts. 

 

Thanks, Emily.

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