Virgin Media Community

[Eah1066]

Hi. 
I am unable to make calls and send texts. 
my settings were correct when i left the uk. I have a mobile signal. 
can someone at Virgin look into this please. 

[Natalie_L]

Hi Eah1066

Welcome to the Community and thank you for getting in touch.

I am sorry to hear you are having issues using the service whilst abroad.

Was roaming activated prior to leaving the UK? If so, did you receive a text from us when you arrived at your destination?

Thanks