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Phone not holding a charge in the battery

Hi all,

This is the first time I have been on here, I have a iPhone 7 on contract, my problem that I have is that it doesn’t seem to hold a charge and is nearly always showing 1% of battery charge whenever I go to use it or it won’t turn on. 
My other gripe is the storage on the phone, you can’t really have any apps music stored on it because the capacity is so low, what is the use of having a smart phone if you can’t use it as one?

 

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Re: Phone not holding a charge in the battery

Hi,
Please send me a PM (hover over my name) with some more info and I can look into this for you.




To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

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Very Insightful Person
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Re: Phone not holding a charge in the battery

How long have you had the phone? Depending on use batteries have a finite life.

If memory serves me correctly the 7 started off with 32Gb of memory which was reasonable for it's day. It is possible to use it as a Smartphone. Make sure you delete unused apps on a regular basis. Recently done that on my Android and it is surprising what you free up.

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