My phone has been cut off (unsure why, maybe due to a missed payment) and I cannot reinstate my direct debit because it is asking for a verification code to sign into my account (I cannot receive texts) PLEASE HELP
Hi there @kintsooo
Thank you so much for your post and welcome to the community forums! It's great to have you here.
I am so sorry to hear that you have faced this issue with your service!
I'd be happy to take a look into this with you via a PM, I'll pop one across now.
Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.